Ruby Shah Counselling 

Call:  905-453-2441

Ruby Shah, M.S.W., RSW. 
​      ​​Social Worker • Provider of Psychotherapy • Certified Capacity Assessor

Frequently Asked Questions

Counselling is provided for what issues?

Please see services.

What is your approach to counselling and therapy?

I approach counselling and therapy from a strengths-based and client-centered perspective that integrates elements from a number of different modalities including  cognitive behavioural therapy (CBT), mindfulness-based therapy, solution-focused therapy, narrative therapy, and psychodynamic therapy. This allows me to utilize the best combination of ideas and techniques that will work best for you. My approach will contextualize your individual situation, your strengths, your goals, and your needs. For more information, please read about My Approach.

What is the difference between counselling and psychotherapy?

Counselling is generally concerned with helping people cope with normal problems and opportunities. These "normal problems" may sometimes be more complex. Counselling can be short and long-term. 

Psychotherapy is distinguished from counselling, as it is a more intense process which focuses on deep-seated personality or behavioural difficulties. Psychotherapy can also be short and long-term. 

Are services covered by OHIP?

No. However, they are covered by most insurance companies.


How do you accept payment?

Payments can be made using the following methods:
  • Direct payment by client (cash or cheque)
  • Employee Assistance Programs (EAP) in Group Benefits Plans (Please check your plan for coverage)
  • Some Private Insurance Plans (Please check your plan for coverage)

Do I need a referral from a family doctor for your services?

No, I do not require a referral. However, some insurance companies may not begin payment without one.